FAQ's

SIM CARD & NETWORK CONNECTION


Does the Osbert Kids Safety Watch need a SIM card?

• Yes, Osbert Kids Safety Watch is effectively a calling device so it does require a sim card.

Is the Osbert Kids Safety Watch locked to a specific network?

• No, you can use any network carrier you wish. The only requirement is that the network supports the 2g network.

Do you provide a SIM with a Osbert Kids Safety Watch?

• Yes, we are providing the Airtel SIM card with Osbert Kids Safety Watch. with a special low rental plan.

Osbert Kids Safety Watch


To whom the child can call from the Osbert Kids Safety Watch?

• Child can call to only the numbers set by the Administrator (usually the parent or guardian) from the Osbert APP.

Can I change the permitted numbers at any time?

• Yes, the Administrator (usually the parent or guardian) can change the permitted numbers at any time through the Osbert APP on their phone.

Who can check the GPS location of the Osbert Kids Safety Watch?

• Only the Administrator (usually the parent or guardian), can access this information from the Osbert mobile APP.

How do I know if my childs Osbert Kids Safety Watch is low on power?

• The Osbert APP on your phone shows the battery percentage of Osbert Kids Safety Watch, ity will notify in the app when the watch battery drops below 10%.

How do I charge the Osbert Kids Safety Watch?

• We provide an USB cable charger. You can plug it in to an adaptor, like a mobile phone charger socket, enabling you to charge from a power point or by USB connection to a computer.

How long is the standby time for the Osbert Kids Safety Watch?

• This depends on how many calls are made & received from the watch, however the standby time is around 2 days.

Is the material used in the Osbert Kids Safety Watch safe?

• Yes, the Osbert Kids Safety Watch is made from non-toxic silicone, which is harmless to the child. All aspects of the Osbert Kids Safety Watch complies with safety standards. The battery is safer than a standard lithium battery, as it is a gel polymer lithium-ion battery, which prevents internal combustion & is also BIS Certified

Is the Osbert Kids Safety Watch water proof?

• The Osbert Kids Safety Watch is water resistant, meaning it is durable to splashing. However, the Osbert Kids Safety Watch will be damaged if it is submersed in water.